Shipping & Exchange Policy

Quanfire.ai is a software-as-a-service (SaaS) platform. We provide access to online software products and do not sell or ship any physical goods. Accordingly, no shipping charges apply to any purchase, and no courier or postal delivery is involved.

Access to our products is provisioned electronically and immediately upon successful account creation and, for paid plans, upon successful payment. There is no delivery delay.

• You sign in to your workspace at app.quanfire.ai.
• A confirmation and any account details are sent to your registered email address.
• Paid features are activated automatically as soon as your payment is confirmed by our payment processor, Razorpay.

If your payment succeeded but a paid feature has not activated within a few minutes, please contact us — we will resolve it promptly and, where appropriate, this is treated under our Cancellation & Refund Policy.

As the service is digital, there are no physical exchanges or returns. You may change your subscription at any time:

• Upgrade — takes effect immediately; the new plan's features and limits apply right away.
• Downgrade or cancel — takes effect at the end of the current billing period, as described in our Cancellation & Refund Policy.

For any question about access or delivery of your subscription:

Email: support@quanfire.ai

Phone: +91 8700930202

Address: Mahavir Enclave – Part 1, New Delhi, Delhi 110045, India

Quanfire is a brand operated by Ronika Chakrawarty (sole proprietor).